Privacy Policy

Effective Date: 1-1-2025

Welcome to Genuo AI ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website located at genuo.ai (the "Site") or use our services (collectively, the "Services").

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us:

  • Name
  • Email address
  • Payment information
  • Any other information you provide when signing up or contacting us

B. Information We Automatically Collect:

  • Device and usage data such as IP address, browser type, and operating system
  • Log data, including access times, pages viewed, and referral URLs

C. Information from Third Parties: When you interact with our services, we may receive information from third-party services, such as payment processors or social media platforms.

2. How We Use Your Information

We use the information collected for:

  • Providing and maintaining our Services
  • Personalizing your experience on the Site
  • Processing transactions
  • Communicating with you, including sending updates and promotional materials
  • Ensuring security and preventing fraudulent activities
  • Analyzing usage patterns to improve our Services

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties that help us provide the Services (e.g., payment processors, hosting providers)
  • Legal Compliance: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your interaction with our Site and Services. You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights:

  • Accessing the personal information we hold about you
  • Correcting or updating your personal information
  • Deleting your personal information
  • Opting out of certain data processing activities
  • Withdrawing consent where consent is the basis for processing

To exercise these rights, please contact us at help@genuo.ai.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is entirely secure.

7. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

9. International Users

If you are accessing our Services from outside India, please note that your information will be transferred to and processed in India. By using our Services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our Site. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us at:

Email: help@genuo.ai

Address: Gandhinagar, Gujarat-382007, India

 

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